If you still can’t find a solution to your query, please contact us, and our dedicated customer support team will help you.

FAQs

How do I re-calibrate the cup or scoop?
If your cup/scoop is already calibrated, press the F & On/Off key simultaneously.

How do I change the time and date?
Press the F & down coin arrow key.

How do I edit till numbers?
1. From the main screen enter the till number to be edited
2. Once in count mode edit your data and the press the new till key

Can I view subtotals without storing till data?
Yes. Simply press the + key, then select the denomination required using the up and down arrows.

How do I access/leave grams mode?
Press the packaged notes the packaged coins key simultaneously.

What is the maximum weight the machine can weigh?
Approximately 1000grams.
Printer does not work

1. Ensure printer is connected to machine
2. Ensure printer is loaded with paper
3. Ensure that the lever is placed down