How do I clear sub totals?
Select the desired denomination and press ‘CE’ key once.

How do I clear grand totals for one till?
From the count screen hold down the ‘C’ key until the confirmation is
displayed. Press the ‘C’ key again to confirm and clear.

How do I clear grand totals for all tills?
From the main screen hold down the ‘C’ key until the confirmation is
displayed. Press the ‘C’ key again to confirm and clear.

How do I switch currencies?
Press both ‘F’ and ‘bagged/rolled coins’ keys simultaneously to scroll through multicurrency options, stopping at the desired currency.

How do I access/leave grams mode?
Press simultaneously the ‘banded notes’ key and the ‘rolled/bagged coins’ key.

What is the maximum weight the machine can weigh?
1.5kg.

How do I update the firmware?
Ensure that the machine is turned off.
Remove cover located to the left underneath the machine.
Insert the SD card in slot marked “SD-CARD”.
Connect the machine to the power adapter.
Press and hold down the ‘power’ key for approximately 10 seconds
The serial number will be displayed.
Press the ‘up and down’ keys simultaneously and the update will commence, please allow up to 2 minutes for prompt to remove the SD card.
Remove the SD card.

The SUSPECT message displayed in packaged coin mode.
Bag applied has a suspect weight – select the correct denomination by using the arrow keys.

What do I do if my printer does not work?
Ensure printer is connected to machine
Ensure printer has power
Ensure printer is loaded with paper
Ensure paper grip lever is in downward position
How do I change the contrast on the screen?
Press the ‘F’ and ‘C’ key simultaneously and press either ‘up’ or ‘down’ to increase or decrease contrast respectively.